PRAIX launches Omnia V2: A more natural, multilingual AI voice engine
PRAIX today announced the launch of Omnia V2, the latest generation of AI voice agents available on PraixAgent, designed to make business conversations more natural, responsive, and multilingual.
While many AI receptionists perform well in one or two languages, Omnia V2 agents natively speak 70+ languages with regional accents, including Luxembourgish, Estonian and many more.
The new version introduces significant improvements to the way AI voice agents communicate, understand conversational context, and respond in real time.
A more natural way to communicate
Omnia V2 has been designed around a simple idea: business conversations with AI should feel more natural.
The platform introduces several capabilities that improve the experience for both businesses and their customers.
Real time emotional intelligence
Omnia V2 can dynamically adapt its pitch, tone, and empathy based on the flow and sentiment of a conversation.
This allows the agent to respond more naturally instead of delivering every response in the same way.
Studio grade voice quality
Omnia V2 delivers high quality voice output with clear audio and a natural human cadence.
The focus is on creating a voice experience that feels consistent and professional throughout every call.
Fluid turn taking
Real conversations are not perfectly structured. People interrupt, pause, change their thoughts, and respond before a sentence is finished.
Omnia V2 is designed to handle these interactions naturally, allowing customers to interrupt the agent and continue the conversation without losing context or disrupting the flow.
Full session memory
Omnia V2 maintains contextual memory throughout the entire conversation.
The agent can remember information shared earlier in the call and use that context as the conversation progresses, creating a more coherent experience from beginning to end.
Built for multilingual businesses
PRAIX built Omnia V2 with businesses operating across multiple languages and markets in mind.
This is particularly relevant to businesses in Europe, where companies regularly serve customers from different countries and linguistic backgrounds.
From answering customer enquiries and managing appointments to handling calls and supporting customers outside normal business hours, Omnia V2 gives businesses a way to automate voice interactions without limiting the experience to a single language.
More than an AI receptionist
Omnia V2 is designed to go beyond simply answering the phone.
Businesses can create AI voice agents that can communicate with customers, understand the context of conversations, handle interruptions, and maintain continuity throughout an interaction.
The goal is not to make conversations sound robotic or scripted. It is to make voice automation feel more natural while giving businesses the ability to serve more customers efficiently.
Now available on PraixAgent
Omnia V2 is now available on PraixAgent, PRAIX’s AI voice agent platform.
Businesses can create and deploy their own AI voice agents and use them to automate customer conversations across phone and digital channels.
Omnia V2 is available now at praixagent.com.
About PRAIX
PRAIX is a technology company focused on building AI powered software and automation solutions for businesses. Through PraixAgent, the company provides AI voice agents and conversational AI tools designed to help businesses automate customer interactions and deliver better customer experiences.